ClaimIQ

We help you overturn your rejected medical claims.

Medical aid said no? We check what went wrong, fight it for you and get your claim paid — one flat fee, every rand recovered stays yours.

South African doctor ready to review your rejected medical aid claim

Clinical Review

Your rejection letter, account and clinical notes checked against ICD-10 coding and your scheme's own rules.

Dispute Lodged

We draft the motivation and lodge the Section 48 dispute with your scheme, then escalate to the CMS if needed.

You Keep It All

One flat fee from R500 based on your claim size. No percentages, no commission, no cut of your recovery.

From R500
Flat review fee
0%
Of what you recover
12+
Schemes covered

Medical schemes we work with

We claim from, review against, and negotiate with every major open and restricted medical scheme in South Africa.

Discovery Health logo
Bonitas logo
Momentum Health logo
GEMS logo
Medshield logo
Bestmed logo
Fedhealth logo
Polmed logo
Profmed logo
Bankmed logo
Sizwe Hosmed logo
Keyhealth logo
Discovery Health logo
Bonitas logo
Momentum Health logo
GEMS logo
Medshield logo
Bestmed logo
Fedhealth logo
Polmed logo
Profmed logo
Bankmed logo
Sizwe Hosmed logo
Keyhealth logo

Four steps from a rejected claim to a lodged dispute

You send us the paperwork once. We do the clinical work, the drafting and the lodging.

01

Upload your documents

Your rejection letter, hospital account and clinical notes. Five minutes, straight from your phone.

02

AI clinical review

Your documents are read and checked against your scheme's rules, the ICD-10 Master Industry Table and Prescribed Minimum Benefit regulations.

03

Human reviewer verifies

A clinical reviewer on our team verifies every finding, corrects the coding where needed, and drafts the dispute letter and clinical motivation.

04

We lodge and escalate

The dispute pack goes to your scheme under Section 48. If they don't resolve it, we escalate to the Council for Medical Schemes.

AI-assisted · human-verified · nothing leaves our desk unsigned

One flat fee, based on the size of your claim

You pay once, upfront. Whatever your scheme pays back is yours — we never take a cut of it.

Standard

R500

Claims up to R10,000

Most day-to-day rejections

Elevated

Most common

R1,500

Claims R10,001 – R50,000

Hospital and specialist accounts

Complex

R3,000

Claims over R50,000

Multi-code, PMB and long-stay cases

No percentages · no commissions · no cut of what you recover

Rejected claim?Let's review it properly.

One flat fee based on the size of your claim. Every rand recovered stays yours.

No percentages · no commissions